tajee Terms & Conditions

1 General Provisions & Definitions

These Terms and Conditions ("Terms") apply to the use of services on the tajee platform ("Platform"). Here, "tajee", "Platform", "we" or "us" refers to the tajee operating entity, and "user", "you" or "your" refers to any person registered on or using the Platform.

"Services" refers to the tajee website, mobile platform, gaming content, sports betting, casino games, live games, and all related digital services. From the moment you access or begin using the tajee platform, you are considered to have fully accepted these Terms.

tajee reserves the right to change or amend these Terms at any time. Updated Terms take effect as soon as they are published on the platform. Continued use of the platform after any changes means you have accepted the revised Terms.

2 Eligibility & Account Registration

2.1 Age & Eligibility Requirements

To use the tajee platform, users must be 21 (twenty-one) years of age or older. Registration or account operation by anyone under 21 is strictly prohibited. tajee may request identity documents or proof of age at any time for verification purposes. Registering with false information will result in the account being suspended or closed.

2.2 One Account Policy

Each user may operate only one account. If the same person attempts to open multiple accounts, all accounts will be closed and associated balances may be forfeited. If multiple members of the same household wish to operate separate accounts from one device or network, the support team must be notified in advance.

2.3 Accuracy of Information

All information provided at registration must be truthful, accurate, and up to date. If any changes occur to your name, mobile number, email, or payment details, you must notify tajee's support team immediately. Providing false or incomplete information is a breach of these Terms, and tajee reserves the right to restrict or close the account as a result.

3 Account Security & Password

You are solely responsible for keeping your account login credentials (username and password) completely confidential. Sharing this information with anyone else or allowing a third party to use your account is prohibited. If you suspect unauthorized access, contact the support team immediately.

tajee will not be liable for any loss resulting from unauthorized access, unless a security flaw on tajee's own part is proven. The user bears full responsibility for the security of their account.

4 Deposits, Withdrawals & Payment Methods

4.1 Deposit

The accepted payment methods for deposits on the tajee platform are: bKash, Nagad, Rocket, and Upay. The minimum deposit amount for each method is ৳100 (one hundred taka). The maximum deposit limit is set according to applicable terms and is subject to change.

Deposit funds must come from a legitimate and lawful source. Depositing using a third party's account or someone else's payment method is prohibited. If such a transaction is detected, the associated funds may be frozen.

4.2 Withdrawal

The minimum withdrawal amount is ৳500 (five hundred taka). Withdrawal processing generally takes between 15 minutes and 2 hours. In certain circumstances (such as verification requirements), this time may be somewhat longer.

Withdrawal requests must be made to the same payment method used for the deposit. tajee may request identity verification documents before processing a withdrawal. tajee reserves the right to delay or suspend a withdrawal if fraudulent activity is suspected.

5 Welcome Bonus Terms

tajee offers new users a 100% first-deposit bonus. This bonus applies up to a maximum of ৳5,000. For example: if someone deposits ৳1,000, they will receive a ৳1,000 bonus, giving a total balance of ৳2,000. If someone deposits ৳12,000, they will receive a maximum bonus of ৳5,000, giving a total balance of ৳17,000.

The welcome bonus applies only once per user and is activated only on the first deposit. The bonus is added to the account automatically — no separate claim is needed.

6 Wagering Requirement

After receiving the welcome bonus, you must wager 25 (twenty-five) times the bonus amount before it can be withdrawn. The wagering requirement applies only to the bonus amount — not to the combined total of deposit and bonus.

Example: if someone receives a ৳1,000 bonus, they must wager a total of ৳1,000 × 25 = ৳25,000 before withdrawing. No winnings from the bonus may be withdrawn before this requirement is met. However, the original deposited amount (deposit) may be withdrawn at any time.

Certain games may contribute differently toward the wagering requirement. tajee reserves the right to change the details of wagering requirements at any time, but the previous terms will continue to apply to bonuses already received.

7 Prohibited Activities

The following activities are strictly prohibited on the tajee platform:

• Using the platform for fraud, money laundering, or any illegal activity.
• Placing bets using bots, automated software, or artificial intelligence.
• Opening multiple accounts to take advantage of bonuses.
• Using another user's account or payment details.
• Interfering with or attempting to hack the platform's security systems.
• Attempting to pass identity verification using false or misleading information.
• Applying syndicate betting strategies against tajee.
• Exploiting any technical flaw or glitch in the platform.

If any of the above activities are detected, tajee may close the relevant account without notice, forfeit the balance, and take legal action if necessary.

8 VIP Program & Cashback

The tajee platform has five VIP tiers: Bronze, Silver, Gold, Platinum, and Diamond. Each tier comes with a weekly cashback benefit:

• Bronze: weekly cashback up to 0.2%.
• Silver: weekly cashback up to 0.5%.
• Gold: weekly cashback up to 0.7%.
• Platinum: weekly cashback up to 1.0%.
• Diamond: weekly cashback up to 1.2%.

VIP tier advancement depends on the user's activity on the platform. tajee reserves the right to change the detailed rules of VIP benefits, and any such changes will be communicated to affected users.

9 Game Fairness & Technical Errors

tajee is committed to ensuring fair and transparent gaming. The platform uses Random Number Generator (RNG) technology, which keeps game outcomes completely impartial and unpredictable.

If a game is interrupted mid-way due to a technical error, tajee will consider options such as refunding the bet or restarting the game. tajee reserves the right to make the final decision in such cases. Any winnings obtained by exploiting a technical error may be voided.

10 Account Suspension & Closure Policy

tajee may temporarily suspend or permanently close a user's account under any of the following circumstances:

• Breach of any clause of these Terms.
• Failure to pass identity verification or providing false information.
• Suspicion of involvement in fraud, money laundering, or any other illegal activity.
• Self-exclusion or exclusion request under the responsible gaming policy.
• Extended period of inactivity.

If an account is closed, the verified balance (excluding bonuses) will be returned to the user, unless forfeiture applies due to a breach.

11 Privacy & Data Protection

tajee's Privacy Policy applies to the collection, use, and protection of users' personal information. The Privacy Policy is considered an integral part of these Terms.

tajee uses SSL encryption technology to keep all transactions and personal information secure. Users' information is not sold to or transferred to third parties without authorization.

12 Responsible Gaming

tajee is committed to responsible gaming. We believe gaming is a form of entertainment — not a way to earn income. The following tools are always available to users:

• Setting deposit limits.
• Taking a temporary break or self-exclusion.
• Reviewing account activity history.

If you experience a gaming problem, contact the support team. Visit our Responsible Gaming page to learn more.

13 Intellectual Property & Content Rights

All content on the tajee platform — logos, designs, text, graphics, software — is the intellectual property of tajee or the relevant licensor. Reproducing, distributing, or using this content for commercial purposes without prior written permission is prohibited.

Users may not publish, broadcast, or otherwise distribute any content related to the platform. The intellectual property of third-party game providers (such as Pragmatic Play, Evolution Gaming, Spribe) belongs to the respective companies.

14 Limitation of Liability

tajee will not be liable for the following:

• Game interruptions caused by loss of internet connection.
• Technical failures or errors from third parties.
• Account credential exposure resulting from the user's own negligence.
• Service suspension or restriction due to unforeseen changes in law.
• Potential financial losses from betting or gaming.

tajee provides services on an "as is" basis. tajee does not guarantee continuity of any service or any specific outcome. tajee's decision shall be final in resolving any dispute.

15 Complaints & Dispute Resolution

If you have a complaint or dispute, first contact tajee's support team — available 24/7 via live chat or email ([email protected]). Our team provides assistance in both Bengali and English.

If a resolution is not reached through the support team, tajee will review the matter at a higher level. An attempt will be made to resolve the dispute with the agreement of both parties. All internal resolution processes must be completed before taking any legal action.

16 Changes to Terms & Enforceability

tajee reserves the right to change, amend, or replace any part of these Terms at any time. Users will be given appropriate notice of significant changes — via a notification on the platform.

If any clause of these Terms becomes invalid or unenforceable, the remaining clauses will continue to be fully effective. These Terms constitute the entire agreement between the user and tajee and supersede any prior oral or written understandings.