tajee's commitment to responsible gaming
Gaming should be a source of fun — not stress. tajee is always by your side to ensure a safe and balanced gaming experience.
Our philosophy
tajee believes gaming should always be a recreational activity — a hobby, an enjoyable pastime. Gaming should not be used as a way to solve financial problems or as an escape from stress.
We know gaming can sometimes get out of control. tajee commits to standing by you in those moments — with the right tools, support, and information. Our goal is not just to entertain, but to create a safe and responsible environment.
The key pillars of responsible gaming
Age restrictions and verification
tajee is exclusively for members aged 21 and above. Age verification is mandatory at the time of account registration. We follow strict measures to prevent underage access.
Setting deposit limits
You can set your own daily, weekly, or monthly deposit limits. Once set, a limit takes effect immediately — changing it requires a set waiting period.
Time-out breaks
If you feel you need a short break, use the time-out feature. You can temporarily suspend your account for anywhere from 24 hours to several weeks.
Self-Exclusion
If you need a longer break, use the self-exclusion tool. You can close your account for a set period or permanently.
Loss limits and bet control
You can set your own loss limit at any time. Once the limit is reached, no further bets can be placed — it is an effective tool for managing your budget.
Addiction prevention support
tajee always places players' mental well-being as the highest priority. Our 24/7 support team is ready at all times to guide you when needed.
Signs of problematic gaming
If you notice any of the following signs in yourself or someone you know, it is important to seek help. Taking action in time prevents the problem from getting worse.
- You are spending more than your budget and placing more bets to try to recover lost money.
- You are hiding your gaming activity from family or friends.
- You keep trying to stop gaming but repeatedly fail.
- You are prioritising gaming over work, family, or everyday responsibilities.
- You are lying about gaming or falling into debt.
- You feel restless, irritable, or anxious when you are not gaming.
- You are skipping meals, sleep, or other essential activities to game.
Guide to using protection tools
How to set a deposit limit
Log in to your account and go to the Account Settings section. From there, select the "Responsible Gaming" option. Set your preferred limit for daily, weekly, or monthly deposits. Reducing a limit takes effect immediately; increasing a limit requires a waiting period.
How to take a time-out
From the time-out section, you can take a break for 24 hours, 48 hours, 7 days, or 30 days. Your account access will be suspended during this period. It will be restored automatically once the period ends.
Self-exclusion process
If you feel you need a long-term break, apply for self-exclusion. While it is active, you will not be able to log in, deposit, or play games. To lift self-exclusion, you will need to contact the support team and complete a set review process.
Loss limit and spend tracker
You can view your gaming history and spending records at any time. There is also an option to download monthly statements. Once a loss limit is set, the account will automatically end the session when the limit is reached.
Tips for healthy gaming
tajee wants every player to enjoy gaming as a fun experience. Following the tips below will keep gaming enjoyable at all times.
Need help? We're here
tajee support team
If you have any concerns about gaming, reach out to us. Our trained support team is always ready to help in both Bengali and English.
Your privacy is fully protected. Seeking help for yourself or someone else is always the right decision.
What parents should do
tajee strictly follows an adults-only policy. Follow the steps below to ensure minors in your home cannot access online gaming platforms.
Keep your password secure
Do not share your account password or login details with anyone, especially minors.
Keep devices secure
Enable parental control software on devices used by children.
Raise awareness
Have open conversations with your children about online gaming.
Frequently Asked Questions
Enjoy tajee responsibly
Enjoy gaming within your limits. Play various games, sports betting, and much more at tajee — safely.