tajee's Privacy Policy — Your Information Is Our Responsibility

1.1 Information Provided at Registration

When you create an account at tajee, we may collect the following information:

• Full name and date of birth (for age verification — only for users aged 21 and above)
• Mobile number and email address
• Information about your preferred payment method (bKash, Nagad, Rocket, or Upay)
• Username and password for account management (stored in encrypted form)

1.2 Automatically Collected Information

Certain information is collected automatically while you use our platform:

• IP address and device type
• Browser version and operating system information
• Date, time, and page visit history when accessing the site
• Information obtained through cookies and similar tracking technologies
• Game play history and transaction records

1.3 Identity Verification Information

In certain situations, particularly for large withdrawals or to meet legal obligations, we may request additional identity verification documents. These documents are stored under strict security measures and are not used for any purpose other than verification.

2.1 For Service Operations

tajee primarily uses your information for the following:

• Creating, managing, and verifying accounts
• Processing financial transactions including deposits and withdrawals
• Providing gaming services and bonus offers
• Delivering 24/7 customer support
• Sending important account-related notifications

2.2 Security and Fraud Prevention

We analyze your information to ensure platform security and prevent fraudulent activity. This includes detecting unusual login patterns, ensuring account protection, and defending against cyberattacks.

2.3 Service Improvement and Personalization

By analyzing your usage patterns, we work to make the tajee platform better and more user-friendly. This allows us to suggest games and offers based on your preferences and to personalize your experience.

2.4 Meeting Legal and Regulatory Obligations

We are required to retain certain information to comply with applicable laws and regulations. This includes financial transaction records and age verification information. This data is kept under strict security measures.

3.1 Payment Service Providers

We work with bKash, Nagad, Rocket, and Upay to process financial transactions. Information necessary to complete transactions is shared securely with these providers. Each provider processes data according to their own privacy policy.

3.2 Game Software Providers

tajee works with various game software providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Minimal information necessary to deliver gaming services may be shared with these parties.

3.3 Legal Authorities

In accordance with legal obligations or in response to valid government orders, we may provide certain information to the relevant authorities. In such situations, we will make reasonable efforts to notify you, unless prohibited by law.

3.4 What We Never Do

tajee never does any of the following:

• Does not sell your information to third parties for marketing or advertising purposes
• Does not share personal information with unrelated third parties without your consent
• Does not transmit sensitive financial information through unsecured channels

4.1 What Cookies Are and Why We Use Them

Cookies are small text files stored in your browser. tajee uses cookies to:

• Remember your login status and keep your session secure
• Save your preferences and language settings
• Improve platform functionality and detect errors
• Analyze usage statistics (in anonymous form)

4.2 Controlling Cookies

You can control or disable cookies from your browser settings. Keep in mind, however, that disabling certain essential cookies may prevent some features of the tajee platform from working properly. Essential security and login cookies remain active at all times as they are required for core service functionality.

5.1 Technical Security

tajee uses industry-standard technology to protect your information:

• SSL Encryption: All data transfers between your browser and our servers are protected through SSL (Secure Socket Layer) encryption
• Database Encryption: Sensitive information is stored in encrypted form
• Firewall Protection: Advanced firewall systems to prevent unauthorized access
• Regular Security Audits: Regular audits to identify and address potential vulnerabilities

5.2 Administrative Security

Alongside technical measures, tajee also enforces strict security at the administrative level:

• Only authorized personnel may access user information within the necessary limits
• All staff receive regular training on privacy and data protection
• Records of data access are maintained and reviewed regularly

5.3 Response to a Data Breach

If a data breach occurs, tajee will take immediate action and notify affected users as quickly as possible. We will take prompt steps to minimize harm and prevent such incidents in the future.

6.1 Information for Active Accounts

We retain your information for as long as your account is active. This data is necessary for providing services, managing your account, and meeting legal obligations.

6.2 After Account Closure

After your account is closed, we may retain certain information because:

• To meet legal obligations and regulatory requirements
• To resolve potential disputes or claims
• To prevent fraud and improve security

Once the period required under applicable law has passed, the information is securely deleted.

7.1 Right to Know

You have the right to know what information we collect and store about you. You may request a copy of your information through our support team.

7.2 Right to Correction

If your profile contains incorrect or incomplete information, you may request that it be corrected. We will update it as quickly as possible.

7.3 Right to Deletion

In certain circumstances, you may request that your information be deleted. However, some information may be required to be retained for a specified period due to legal obligations. In that case, we will inform you in detail.

7.4 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional messages or notifications, you can opt out at any time by contacting our support team. Essential service notifications (such as transaction confirmations) will continue to be sent.

7.5 How to Exercise Your Rights

To exercise any of the rights described above, please contact our support team. After verifying your identity, we will process your request. We are always ready to assist in both Bengali and English.

tajee is a platform for users aged 21 and above only. We do not knowingly collect any information from minors. Age is verified during the registration process, and any account identified as belonging to a minor will have its information deleted immediately.

If you believe that a minor has registered on our platform, please notify our support team immediately. We will take prompt action.

tajee may update this privacy policy from time to time. Amendments may be made as a result of changes to our services or applicable laws. For any significant changes, we will make reasonable efforts to notify registered users.

We recommend that you visit this page regularly and read the latest policy. Continued use of tajee services after any changes will be considered acceptance of the updated policy.